Kinderpsycholoog Tischa Neve raadt aan om eerlijk en duidelijk naar kinderen te zijn wanneer ze vragen hebben: "Houd het behapbaar en maak kinderen niet onnodig ongerust. Wees vooral eerlijk. Het aantal kinderen dat besmet is, is tot nu toe laag. In China is dat bijvoorbeeld minder dan 1 procent. 
Jeugdarts Jeanne-Marie Hament raadt aan om het met een vergelijking uit te leggen: "Er zijn veel verschillende virussen, en die hebben allemaal een eigen kleur. Dit nieuwe virus heeft een kleur die we nog niet kennen, maar het lijkt op andere kleuren die wel in Nederland voorkomen. De knappe koppen zorgen dat het virus zich niet snel verspreidt, dus we hoeven ons geen zorgen te maken." Met oudere kinderen kun je er gewoon over praten, zegt Hament. "Het is belangrijk om het nieuws te relativeren, want de meesten die het virus oplopen, herstellen weer. Het is goed als een kind zich dat realiseert."  Leg kinderen wel de maatregelen uit om besmetting te voorkomen. Ze kunnen het beste hun handen wassen met warm water en zeep, hoesten en niezen in de binnenkant van hun elleboog, en papieren zakdoekjes gebruiken. Tischa Neve benadrukt dat het ook niet erg is als je niet alle vragen van een kind kunt beantwoorden. "Stel dan voor om samen het antwoord te zoeken, of zeg dat je er later op terugkomt."

Yes, you will be compensated for the days on which you were unable to go to the childcare center due to the lockdown. The only condition is that you continued to pay your invoice during the lockdown. As soon as we know how and when the compensation will take place, you will receive a message from us via parent portal Konnect. 

Children aged 0-4 are allowed to attend the day care centre: 

• with colds (such as runny nose, nose cold, sneezing and/or sore throat);
• If they have an occasional cough;
• with known chronic respiratory complaints, asthma or hay fever without fever and/or tightness of the chest;
• if new symptoms consistent with COVID-19 appear less than 8 weeks after the first day of illness (or test date in asymptomatic infection) of a confirmed SARS-CoV-2 infection. See the COVID-19 guideline, suspicion of reinfection. 

NB: if the above symptoms occur after close contact with a person who tested positive, the child must first be (self-)tested. If the test result is negative, the child can go to day care. 

Children aged 0-4 years are not allowed to attend daycare and should stay at home if: 

• the above symptoms get worse with coughing, fever and/or shortness of breath, or if your child is going to be tested and/or is awaiting the test result;
• he/she has mild cold symptoms which developed after he/she has been in contact with a person tested positive for COVID-19. He/she can get tested at the GGD or have a self-test done by an adult. When a self-test is used and it gives a negative result, the child can go back to the day care centre. If the symptoms persist, a self-test is also done the next day. If the result of the self-test is positive, the child stays at home and makes a test appointment with the GGD. 

Children aged 4-12 years are not allowed to attend BSO and should stay at home: 
If they show symptoms that fit with COVID-19: 

• Cold symptoms such as rhinitis, runny nose, sneezing, sore throat
• (Light) coughing
• Sudden loss of smell and/or taste (without nasal congestion)
• Shortness of breath
• Fever
• General malaise
• Headache
• Muscle ache
• Pain behind the eyes
• Fatigue and loss of appetite.

They can get tested at the GGD or do a self-test with the help of an adult. When a self-test is used and it gives a negative result, a self-test is also done the next day if the complaints persist. If the result of the self-test is positive, the child stays at home and gets tested at the GGD. If the test is negative, the child can return to the day care centre. 

Children aged 4-12 are allowed to attend BSO and do not need to be tested if they: 

• have an occasional cough or known chronic respiratory complaints, asthma or hay fever without fever and tightness of the chest;
• develop new symptoms (e. after a symptom-free period) within 8 weeks of the first day of illness (or test date in the case of an asymptomatic infection) of a confirmed SARS-CoV-2 infection.

When in doubt, check the decision tree on the BOinK website. 

• Children aged 0-18 years do not have to go into quarantine if they are a household member or close contact of someone who has tested positive for Covid-19. However, these children are advised not to have contact with vulnerable people for 10 days after they have been in close contact with an infected person.
• Children aged 0-4 years with (mild) complaints are advised to be tested if they are a household member or close contact of someone who has tested positive for Covid-19.
• For children aged 4-12 who go to BSO, the current rules continue to apply that they stay at home with (mild) complaints and do a (self-)test.
• Children who test positive are put in home quarantine for at least 7 days.

Have you had your child tested and is the result positive? Then we urge you to not only sign out your child for school, but for childcare as well.

If an employee suspects corona, he/she will stay at home and get tested. If the test is positive, the employee remains in quarantine.

No, according to the Autoriteit Persoonsgegevens, this is not up to KindeRdam. The GGD carries out the source and contact investigation and determines which measures must be taken. 

Our pedagogical employees, pedagogical coaches and location managers are considered essential for the business processes. This means that these employees no longer have to go into quarantine after contact with an infected person. We hope we will now be able to offer more continuity at our locations. 

It is not compulsory to wear a mouth mask. However, in some locations, staff may ask to wear one if it is difficult to maintain the 1.5 metres.

Yes, from 25 February onwards you are allowed to enter the location again when bringing or picking up your child.

If the location of your child is in a school, we will check with the school which measures do or do not apply. If this differs from the advice of RIVM, you will be informed by the location manager.

In childcare, we want to prevent the further spread of viruses. Therefore, even more than usual, we apply good hygiene measures and teach the children these habits. In addition to the guidelines of the RIVM, we take the following precautionary measures:

• We have asked our staff to make sure that children follow the instructions of the RIVM.
• Staff members check if there are paper towels in the toilets if a BSO is housed in a school.
• We ensure a good indoor climate: we ventilate and air the living and sleeping areas.
• When a staff member has mild respiratory complaints such as coughing, runny nose, sore throat or fever, he/she stays at home and does a self-test. If the self-test is negative, the employee may return to work.

Yellow: caution, there are risks
There is no government advice for countries with a code yellow. However, these are uncertain times where circumstances can change overnight. If the advice is changed to code orange or red during your stay, the same rules apply as mentioned below. Upon return to the Netherlands, there are additional measures such as showing a corona certificate or a vaccination or test certificate. You can find all information on the website of the government.

Orange: necessary trips only
Only travel to this country or area if it is absolutely necessary. Holiday trips are not necessary. Please note: are you travelling to this country anyway? Then prepare very well. Upon return to the Netherlands, there are additional measures such as showing a corona certificate or a vaccination or test certificate. You can find all information on the website of the government.

Red: do not travel
Do not travel to this country or area. Are you traveling anyway? Then there are extra measures upon return to the Netherlands such as showing a corona certificate or a vaccination or test certificate. You can find all information on the website of the government.

A notice period of 1 month applies to all our childcare, also if you cannot make use of childcare due to circumstances abroad. In addition, if you cancel, we cannot guarantee that you will be able to use your child’s place in childcare again when you return.

Yes, in that case your costs for childcare will continue.

Child psychologist Tischa Neve recommends to be open and honest with children if they ask any questions: "Keep it simple and don’t worry the children unnecessarily. But above all, be honest. The number of children who have become infected so far has been very low. For example, in China this is less than 1 percent.”
Paediatrician Jeanne-Marie Hament recommends explaining it with a comparison: "There are many different viruses out there and these each have their own colour. This new virus has a colour we’re not yet familiar with, but it looks like other colours which we have seen in the Netherlands. Smart people are making sure the virus won’t spread quickly, so we don’t need to worry." Of course you can simply talk about this with the older children, Hament explains. "It’s important to put the news into perspective, as most people who get the virus recover again. It’s very important for children to realise this fact." Do make sure you explain to children what is important to prevent infection. It’s best for them to wash their hands with warm water and soap, to catch their coughs and sneezes on the inside of their elbow and to use paper tissues. 
Tischa Neve emphasises not to worry if you can’t answer all of a child’s questions. "Suggest looking for the answer together or say you’ll look up the answer and come back to it later.”